Frequently Asked Questions

Last Updated: 8/21/2024

General Questions

1. What is Babadook?

Babadook is a cross-platform app designed to connect families and close friends, helping them create and share memorable experiences through secure communication.

2. How do I create an account?

You can create an account by visiting the Babadook website or downloading our app from your device's app store. Click on the "Register" button, and follow the instructions to sign up using your phone number.

3. What if I forget my password?

If you forget your password, you can reset it by clicking the "Forgot Password" link on the login page. You'll receive an SMS with a code to reset your password.

Security and Privacy

4. How does Babadook protect my data?

Babadook uses industry-standard encryption and security practices to protect your personal data. For more information, please review our Privacy Policy.

5. Can I opt-out of SMS notifications?

Yes, you can opt-out of SMS notifications at any time by replying "STOP" to any message you receive from us. You can also manage your preferences in the account settings.

Account Management

6. How can I delete my account?

To delete your Babadook account, please contact our support team at support@babadook.com.

7. How do I update my account information?

You can update your account information by logging into your account and navigating to the settings page.